blocked messages off topic
Posted: Fri Apr 18, 2008 11:26 am
Hi Irene
--- In minutus@yahoogroups.com, Irene de Villiers wrote:
Nope, not anywhere near my spam folder. It''s not the ISP, it's the email provider - so mine is Hotmail and I tried sorting it out with them last year because there were a few senders being blocked and eventually I got this response:
Gail, In order to help you with your issue, please advise your sender to have their e-mail provider visit our Postmaster site at http://postmaster.hotmail.com/Troubleshooting.aspx. This site provides troubleshooting information to those who are having issues sending e-mail messages to Hotmail. If the e-mail provider of your sender needs further assistance with their e-mail delivery issues, they will have to click on the second "here" link under "Sender services, tools, and issue submission" or submit the necessary information at: http://support.msn.com/eform.aspx?produ ... ct=eformts
I sent a terse message back because I don't think it's about the e-mail provider - and didn't hear back from them, but since then I get all messages (well I think I do) from the Yahoo sites unless you're the author - are you the only person on Yahoo sites that uses your email provider? But anyway this is the next step that they gave me to try, so if you are able to do anything about it I would appreciate it.
Gail.
PS thanks for all the skewing info - it certainly stretches the brain to try and understand it in a way that makes it a valuable tool.
--- In minutus@yahoogroups.com, Irene de Villiers wrote:
Nope, not anywhere near my spam folder. It''s not the ISP, it's the email provider - so mine is Hotmail and I tried sorting it out with them last year because there were a few senders being blocked and eventually I got this response:
Gail, In order to help you with your issue, please advise your sender to have their e-mail provider visit our Postmaster site at http://postmaster.hotmail.com/Troubleshooting.aspx. This site provides troubleshooting information to those who are having issues sending e-mail messages to Hotmail. If the e-mail provider of your sender needs further assistance with their e-mail delivery issues, they will have to click on the second "here" link under "Sender services, tools, and issue submission" or submit the necessary information at: http://support.msn.com/eform.aspx?produ ... ct=eformts
I sent a terse message back because I don't think it's about the e-mail provider - and didn't hear back from them, but since then I get all messages (well I think I do) from the Yahoo sites unless you're the author - are you the only person on Yahoo sites that uses your email provider? But anyway this is the next step that they gave me to try, so if you are able to do anything about it I would appreciate it.
Gail.
PS thanks for all the skewing info - it certainly stretches the brain to try and understand it in a way that makes it a valuable tool.